Mainingit

Free guide · websites

Why is your website getting no enquiries?

Before replacing a website, check whether an interested person can actually reach you. Run these five checks on a phone.

Do it yourself

Five checks to start with.

Write down what works and what blocks progress. One specific obstacle is a better starting point than a vague feeling that the site does not sell.

  1. 01

    Can a visitor quickly understand what you offer?

    Try: Open the home page on a phone and show it to someone who does not know your business. Ask what you offer and who it is for.

    Improve: If they are unsure, state the customer's problem, your solution and one next step in everyday language near the top.

  2. 02

    Is contacting you easy to find?

    Try: Find the contact button on a phone, open the menu and reach the form. Check that no button is hidden behind an image or menu.

    Improve: Show a contact option alongside the service description. Use a clear label such as ‘Tell us what you need’.

  3. 03

    Does the form actually work?

    Try: Send yourself a test message from a phone. Confirm it arrives and the site clearly reports success or failure.

    Improve: Fix failed delivery or confusing errors first. Make your email address easy to find as a backup route.

  4. 04

    Does the customer know what they are buying?

    Try: Open a service page. Can you find who it is for, what is included, the price range and what happens after contacting you?

    Improve: Add a concrete scope, exclusions and a price or an explanation of how the final price is agreed.

  5. 05

    Can you see which journey creates enquiries?

    Try: Check which pages people visit and how many enquiries actually arrive. Page views alone do not show whether the sales journey works.

    Improve: Record a starting point and compare the same measure after a change. If you rely on Google, use the free Search Console to see search queries and indexing.

When you find a problem

Fix one important obstacle first.

If the form fails or contact is hard to find on a phone, focus on that one issue. Before work starts, check the platform, access, backups and how the fix will be tested.

You can ask us for a proposal to fix a single identified obstacle. Send the page address and describe what is not working. We will confirm feasibility, scope, price and testing in writing before starting.

Ask about a focused fix

Want a second opinion?

Our website audit covers mobile usability, the contact journey, content and technical basics. You receive a written report with the most useful fixes in priority order.

  • €490 + VAT
  • Delivered in 5 business days
  • Any repair work is agreed separately
See what the audit includes